privacy policy

Last updated: September 2026

At MUJŌ, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, with whom it may be shared, and the rights you have in relation to your personal data.

1. WHO IS RESPONSIBLE FOR YOUR DATA?

The website and MUJŌ brand are operated by:

Inseedata S.L.
Carrer Puig Del Mar 14,
07829 - Sant Josep de Sa Talaia,
Illes Baleares, SPAIN
Email: mujoparis@gmail.com

For the purposes of applicable data protection legislation, including the EU General Data Protection Regulation (GDPR), the company above acts as the data controller.

2. WHAT INFORMATION DO WE COLLECT?

Depending on how you interact with MUJŌ, we may collect:

  • Your name

  • Email address

  • Billing and shipping address

  • Telephone number

  • Order and purchase information

  • Payment-related information

  • Information you provide when contacting us

  • Newsletter and marketing preferences

  • IP address

  • Browser and device information

  • Website usage and interaction data

  • Cookie and analytics information

Payment information is generally processed directly by our payment providers. MUJŌ does not normally store complete credit or debit card details.

3. HOW DO WE USE YOUR INFORMATION?

We may use your personal information to:

  • Process and fulfil your orders

  • Arrange delivery

  • Process payments, refunds and returns

  • Communicate with you about your order

  • Provide customer support

  • Prevent fraud and protect our website

  • Improve our website, products and customer experience

  • Analyse website traffic and performance

  • Send you marketing communications where you have consented to receive them

  • Comply with accounting, tax and other legal obligations

We only process personal information when we have a lawful basis to do so, including where processing is necessary to fulfil a contract with you, comply with a legal obligation, pursue a legitimate business interest, or where you have given us your consent.

4. ORDERS AND PAYMENTS

When you place an order, we use the information you provide to process the purchase, receive payment, prepare your order and arrange delivery.

Payments may be processed by third-party payment providers. These providers process your information according to their own privacy policies and security procedures.

We only share the information necessary for them to provide their services.

5. SHIPPING

We may share your name, delivery address, telephone number and other necessary order information with postal services, couriers and logistics providers in order to deliver your purchase.

These providers are only given the information necessary to complete the delivery.

6. MARKETING AND NEWSLETTERS

If you subscribe to our newsletter or otherwise consent to receiving marketing communications, we may send you information about:

  • New collections

  • Product launches

  • Restocks

  • Events

  • Editorial content

  • Special offers

You can unsubscribe at any time by using the unsubscribe link contained in our emails or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending essential communications concerning an existing order.

7. COOKIES

Our website may use cookies and similar technologies to:

  • Keep the website functioning correctly

  • Remember your preferences

  • Understand how visitors use our website

  • Measure website performance

  • Improve our services

  • Support advertising and marketing activities

Where required by law, non-essential cookies will only be activated after you provide your consent.

You can manage your cookie preferences through the cookie settings available on our website.

For additional information, please refer to our Cookie Policy.

8. ANALYTICS AND ADVERTISING

We may use third-party analytics and advertising services to better understand how visitors interact with MUJŌ and to measure the effectiveness of our communications and campaigns.

Depending on the services used, information such as your IP address, device information, browsing activity and interactions with the website may be processed.

Where legally required, these services will only be activated after you have provided your consent through our cookie banner.

9. WHO DO WE SHARE YOUR INFORMATION WITH?

We may share personal data with trusted service providers necessary to operate MUJŌ, including:

  • E-commerce and website providers

  • Payment processors

  • Shipping and logistics companies

  • Email and newsletter providers

  • Analytics providers

  • Advertising platforms

  • IT and hosting providers

  • Accounting and professional advisers

We do not sell your personal information.

We may also disclose information where required by law, regulation, court order or another legitimate legal request.

10. INTERNATIONAL DATA TRANSFERS

Some of the companies we use to operate our website may process information outside the European Economic Area.

Where personal information is transferred internationally, we take appropriate steps to ensure that your information receives a level of protection consistent with applicable data protection law.

This may include using approved contractual safeguards such as the European Commission's Standard Contractual Clauses.

11. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Certain information relating to purchases and transactions may need to be retained for longer periods to comply with tax, accounting and legal requirements.

Marketing information will generally be kept until you unsubscribe or withdraw your consent.

12. HOW DO WE PROTECT YOUR INFORMATION?

We take reasonable technical and organisational measures to protect personal information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

However, no online service or method of electronic storage can guarantee absolute security.

13. YOUR RIGHTS

If you are located in the European Economic Area, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Restrict certain processing

  • Object to certain uses of your information

  • Request portability of your information

  • Withdraw consent at any time where processing is based on consent

You may exercise these rights by contacting us at:

mujoparis@gmail.com

We may need to verify your identity before processing certain requests.

You also have the right to lodge a complaint with your local data protection authority.

14. CHILDREN'S PRIVACY

MUJŌ does not knowingly collect personal information from children where parental or guardian consent would be required under applicable law.

If you believe a child has provided us with personal information without appropriate consent, please contact us.

15. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services.

MUJŌ is not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal obligations.

The latest version will always be available on this page, together with the date of the most recent update.

17. CONTACT

For any questions regarding this Privacy Policy or the way your personal information is handled, please contact:

MUJŌ
Inseedata S.L.
Carrer Puig Del Mar 14,
07829 Sant Josep de Sa Talaia,
Illes Baleares, SPAIN
mujoparis@gmail.com